Privacy Policy

This Privacy Policy ("Policy") describes how axe88 ("axe88," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the axe88 online gaming platform at axe88.one (the "Platform").

axe88 is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

By registering an account on axe88 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into our Terms & Conditions.

For the purposes of the Data Privacy Act of 2012, axe88 acts as the Personal Information Controller with respect to the personal data of players on the Platform. axe88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.

axe88 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and the DPA. Contact details for the DPO are provided in Section 15 of this Policy.

axe88 collects the following categories of personal data from players:

axe88 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming or legal compliance purposes, in which case your explicit consent will be sought.

axe88 collects personal data through the following means:

• Direct registration: Information you provide when creating your axe88 account, including your name, date of birth, mobile number, and email address.
• KYC verification: Identity documents and selfie verification submitted during the Know Your Customer process as required by PAGCOR and Philippine AML regulations.
• Deposits and withdrawals: Payment details provided when funding your account or requesting a withdrawal via GCash, PayMaya, or bank transfer.
• Platform usage: Data generated automatically as you use the Platform, including game activity, session data, and navigation patterns.
• Customer support: Information you share when contacting axe88 via live chat, email, or other support channels.
• Cookies and tracking technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 8.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and regulatory data from PAGCOR where applicable.

axe88 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your axe88 player account.
• Identity verification: Conducting KYC checks to verify your identity and age (21+) as required by PAGCOR and Philippine law.
• Payment processing: Processing deposits and withdrawals in Philippine Peso via your chosen payment method.
• Gaming services: Delivering the games, live dealer experiences, sports betting, bingo, and slot services available on the Platform.
• Bonuses and promotions: Administering promotional offers, loyalty rewards, and VIP program benefits applicable to your account.
• Customer support: Responding to your queries, complaints, and support requests in a timely and effective manner.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Regulatory compliance: Meeting our obligations under PAGCOR's licensing requirements, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering responsible gaming tools including self-exclusion.
• Platform improvement: Analyzing usage data to improve the performance, design, and features of the axe88 Platform.
• Communications: Sending you account-related notifications, security alerts, and — where you have opted in — promotional communications.

Under the Data Privacy Act of 2012, axe88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR licensing conditions, the AMLA, the DPA, and tax regulations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and certain optional features, where you have provided explicit, informed consent. You may withdraw consent at any time by contacting our support team.

axe88 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Game providers: Third-party game studios and live dealer platform providers who supply games available on axe88. These providers receive only the data necessary to deliver the game service (e.g., player ID, session token).
• Payment processors: GCash, PayMaya / Maya, and banking partners who process your deposits and withdrawals. Financial data is shared only as required to complete transactions.
• KYC and identity verification providers: Third-party services that assist axe88 in verifying player identity and age in compliance with PAGCOR and AML requirements.
• Fraud prevention and security partners: Services that help axe88 detect and prevent fraudulent activity, account takeovers, and money laundering.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory order.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by axe88, subject to confidentiality obligations.

axe88 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your axe88 account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about how players use the Platform — which pages are visited most, how long sessions last, and where errors occur — to help axe88 improve the user experience.
• Security cookies: Help axe88 detect and prevent fraudulent activity, bot traffic, and unauthorized account access attempts.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your axe88 account. axe88 does not use cookies to serve third-party advertising.

axe88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS encryption: All data transmitted between your device and the axe88 Platform is encrypted using Transport Layer Security (TLS) protocols.
• Encryption at rest: Sensitive personal and financial data stored in axe88's systems is encrypted using industry-standard algorithms.
• Access controls: Access to personal data is restricted to axe88 personnel and authorized third parties who have a legitimate need to process it. Role-based access controls and multi-factor authentication are enforced for all internal systems.
• Security monitoring: axe88 operates continuous security monitoring systems to detect and respond to potential data breaches or unauthorized access attempts in real time.
• Penetration testing: Regular third-party security assessments and penetration tests are conducted to identify and remediate vulnerabilities.

axe88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for statistical and analytical purposes.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by axe88:

• Right to be informed: The right to know what personal data axe88 collects about you and how it is processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data axe88 holds about you, including information on how it has been used and with whom it has been shared.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your axe88 account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to axe88's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe axe88 has violated your data privacy rights.

To exercise any of these rights, please contact axe88's Data Protection Officer using the details in Section 15. axe88 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request.

The axe88 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR's responsible gaming requirements. axe88 does not knowingly collect personal data from individuals under the age of 21.

If axe88 discovers or is notified that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all personal data associated with that account will be deleted, and any deposits will be refunded. If you believe a minor has registered on the Platform, please contact our support team immediately.

axe88 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including game studios, KYC verification providers, and cloud infrastructure partners — may be located outside the Philippines.

Where personal data is transferred outside the Philippines, axe88 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that impose data protection standards equivalent to those required under the Data Privacy Act of 2012. Such transfers are conducted only to the extent necessary to deliver the services described in this Policy.

axe88 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual safeguards approved by the National Privacy Commission.

axe88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, axe88 will notify registered players via the email address or mobile number on file, or by displaying a prominent notice on the Platform.

The updated Policy will specify the effective date of the changes at the top of the document. Your continued use of the axe88 Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must stop using the Platform and may close your account in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by axe88, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint with the NPC is available through official Philippine government channels.

This Privacy Policy was last reviewed and updated in May 2026. axe88 is operated in compliance with PAGCOR's regulatory framework and the Data Privacy Act of 2012 of the Philippines.